Collection: Display based on Specified Commercial Transaction Law



Operating manager



・2/f yau tak building 167 lockhart road wanchai HK.
・TEL: (050) 5806 1034Service hours: Mon-Fri 10:00-19:00
・Email address:

Necessary charge other than product price

Shipping fee is 800 yen, but free shipping for purchases over 10,000 yen

Delivery time

We generally arrange to arrive within 7--10 business days However, the number of days until arrival may vary depending on the delivery destination. Also, shipping times may be delayed due to weather and other unforeseen circumstances.
*Delivery may be delayed due to high volume of orders or depending on the area where the customer lives. Please note
*In the unlikely event that the product cannot be delivered, the UTme! Customer Service Center will contact you.

payment method

Credit card

Payment period (0-7 days)

Credit card
The following credit cards can be used
VISA, Master, JCB, American Express
* Payment will be made in a lump sum next month
*We only accept credit cards in the name of the person who placed the order.
* Closing dates and withdrawal dates differ depending on the credit card company.


Return/Refund Policy

We accept order cancellations prior to product shipment or processing If you cancel your order, we will give you a full refund Orders cannot be canceled if the product has already been shipped

Returns (if applicable)

We accept product returns Customers have the right to request a return within 14 days of receiving the item
In order to accept a return, the item must be unused and in the same condition as you received it It must also be in its original packaging A receipt or proof of purchase is required to complete the return process Please do not send the product back to the manufacturer
The customer will be responsible for the return shipping fee if there is no problem with the product quality. If the product has quality problems, we will not charge the consumer a restocking fee for the returned product

Refund (if applicable)

Once your return has been received and inspected, you will receive an email notification of receipt It will also let you know if your refund has been approved If approved, your refund will be processed and automatically applied to your credit card or original payment method Refunds may take a certain amount of days (5-7 business days) If the product is damaged, please contact customer service: Please provide a picture or video of the broken product Once the condition has been verified, we will refund the full price of the broken product

If your refund is delayed (if applicable)

If you have not yet received your refund, please check your bank account again first
Next, contact your credit card company. It may take some time before your refund is officially posted Then contact your bank It may take some time to process your refund before it is posted If you have followed all these steps and still have not received your refund, please contact us at